Skip to main content

Creating Accessible Multimedia

Man with glasses smiling
Fingertips reading refreshable braille display

Course Overview:

We’ll teach your team how to create accessible multimedia. They’ll learn about the different factors that impact accessibility and walk away with an understanding of  captions, transcripts, audio descriptions and media players. We’ll cover the regulations, policies and guidelines applicable to multimedia, so you’re following the most up-to-date standards.

Learning Objectives

  • Multimedia guidelines

    Learn the accessibility standards that guide multimedia best practices.
  • Creating captions

    Learn best practices, workflows, and social media considerations for captions.
  • Creating transcripts

    Learn when transcripts are needed and how to create them.
  • Creating audio descriptions

    Learn what audio descriptions are, how to write them and what workflow to follow.
  • Accessible media players

    Learn the characteristics of an accessible media player with examples.


This training is primarily intended for media departments and content creators, but also recommended for front-end developers.

Time estimate:

This training typically takes two hours.

Topics covered:

During this training, we typically cover the following topics:

  • Introduction to accessibility
    • Accessibility and inclusive/universal design
    • Digital accessibility: the big idea
    • Brief WCAG review
      • Criteria that focus on multimedia
  • Introduction to accessible multimedia
    • What is accessible multimedia?
    • Introduction to:
      • Captions
      • Transcripts
      • Audio descriptions
      • Media players
  • The benefits of accessible multimedia
  • Relevant regulations
  • Overview of creating captions (note: this is not a tutorial on using a specific tool)
    • Caption support in media players
    • How captions are transmitted/delivered to users
    • Available tools for DIY captions (no endorsements implied)
  • Caption-creation workflow
  • Automatically generated captions
  • Caption support in video platforms (Zoom, WebEx, Google Meet, etc.)
  • Caption support in social media
  • Creating transcripts
    • When to provide a transcript
    • Formatting transcripts
  • Overview of creating audio descriptions (note: this is not a tutorial on using a specific tool)
  • Audio-description support in media players
  • Available tools for DIY audio descriptions (no endorsements implied)
  • Audio-description workflow
  • Additional approaches for audio-description
  • Characteristics and examples of accessible media players

Frequently Asked Questions

We’re here to help you achieve better digital accessibility. If you can’t find an answer you need, please contact us.


Our team makes training recommendations based on your unique needs and project timeline. We incorporate training strategically, weaving sessions into your project, so that your teams have the skills they need when they need them, making an immediate impact. Building skills in-house throughout our engagement sets you up for continued success.

As many as you’d like! We don’t limit participants, because as educators, our goal is to build your organization’s skills. We open up our training to your entire team, so you have the help you need to sustain accessibility across your organization.

Of course you can! As you train with us, you can develop your own internal training library, which can serve as a resource for your current and future employees.

Yes, we can work with your vendor! We recommend training be provided in the most accessible format possible and will work directly with your caption provider to implement. If you don’t have a caption provider, we can make recommendations.

Talk to an expert about your accessibility needs.

We’re excited to partner with you to help your organization reach, engage and serve more people, more fully.
Schedule a Free Consultation
A man listening with his headphones