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Client Stories

Building Engines: Making accessibility part of the “definition of done”

The Client:

Building Engines is a software platform for modern commercial real estate management. The platform aligns people, processes and activities to improve tenant service delivery, maintain equipment, manage risk and improve communications.

The Challenge:

Aaron Vanderpoel, Principal Software Engineer at Building Engines explains that there was increased customer demand for accessibility: “We were working with a couple of customers where accessibility was already a big priority, and government contracts require accessibility standards be met as well. The combination of those things put it on our radar — and with some research, we realized that accessibility would make for a better design overall.”

The Solution:

Vanderpoel arranged for role-based training sessions for his teams. “We knew we needed to have our engineers up to speed on accessibility, but it was also very important to get design and UX folks exposed to and engaged with it. Everyone needs to understand how to think about accessibility from the very beginning — we didn’t want designers sending engineers plans for something they couldn’t build,” he said.

The sessions went well. “The training helped us realize that accessibility doesn’t have to be daunting and overwhelming. It’s really just a common-sense, usability-focused approach to building things the way we should be building them anyway.”

The Outcome:

Building Engines began implementing what they learned immediately. “Following our work with Perkins Access, accessibility is embedded into our process. All new features are tested through the lens of accessibility — it’s now a part of our ‘definition of done.'”

“The training helped us realize that accessibility doesn’t have to be daunting and overwhelming. It’s really just a common-sense, usability-focused approach to building things the way we should be building them anyway.”

Aaron Vanderpoel, Principal Software Engineer at Building Engines.

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