“I was hoping to meet with my doctor via telehealth, but there wasn’t captioning available, so it wasn’t an option for me.”
“When I visited my doctor, I was given paper forms to fill out. There was no digital option, so I had to give my answers aloud to a staffer, which didn’t fully protect my privacy.”
“I was trying to make an appointment on my provider’s website, but the field where I had to select a date from the calendar wasn’t accessible using my keyboard.”
It’s a transformational moment for healthcare. Let Perkins Access help you create and implement a plan for accessibility across the whole patient journey, now and in the future, so everyone can easily get the care they need.
"At every step throughout the Perkins Insights process, we learned something new — from the unique experience of real-world testing with actual users to the thorough, specific roadmap the team presented to guide near-term and long-term improvements."