Including people with disabilities in the user research process is the foundation of inclusive design — and the best way to build accessibility in from ideation to development. We’ll evaluate your user research process and help you ensure that the needs of users with disabilities are represented.
The result? You’ll not only be able to appropriately include people with disabilities in your user research, you’ll also be able to garner feedback that will improve the accessibility and usability of your digital experiences.
adults in the U.S. live with a disability
of adults over 65 have a disability
Our accessibility experts evaluate your research process and provide guidance on how to include people with disabilities at every step. We review your entire process, from planning to recruiting, writing discussion guides, conducting interviews and analyzing and reporting on the findings.
We don’t just provide an expert’s point of view, we also put ourselves in the research participants’ shoes. We’ll test and document the experience of participating in your research as a person with a disability. You’ll learn what worked well and where there’s room for improvement.
We’ll provide guidance on avoiding ableist language when creating content for recruitment, moderator’s scripts, surveys, feedback and other research materials. Your team will learn the concept of inclusive writing and walk away with the top considerations and recommendations for writing in an inclusive manner.
"As a developer, working with Perkins Access to start from the right spot was a very awesome experience — and a huge advantage. It made the process much smoother and more efficient."