“After I add a product to my cart, there’s no easy way to get over to the ‘check out’ button without using a mouse.”
“I’m trying to pick out a color for a clothing item I want to buy, but the color swatches don’t have visible labels, so I can’t tell them apart.”
“I went to watch the product video for an appliance I was hoping to buy, but there were no captions, so I had no idea what the spokesperson in the video was saying about it.”
Making your eCommerce experience accessible is not only a legal requirement; it’s essential if you want to reach more customers, build brand loyalty, and create a more flexible and intuitive online experience for all of your users. Let Perkins Access show you the path to lasting accessibility.
"At every step throughout the Perkins Insights process, we learned something new — from the unique experience of real-world testing with actual users to the thorough, specific roadmap the team presented to guide near-term and long-term improvements."